Shipping policy
Last updated: 06/10/2026
Thank you for shopping with House of ChamakDhamak. Please read this policy to understand how we process and deliver your order.
Where We Ship
We currently ship across India. Delivery is available to pin codes serviced by our courier partners.
Order Processing
Orders are processed and packed within 1-3 business days after payment is confirmed. Orders placed on Sundays or public holidays are processed on the next business day. During festive seasons and sale periods, processing may take slightly longer.
Delivery Time
Once dispatched, orders are usually delivered within 3-7 business days, depending on your location and the courier. Remote or non-serviceable pin codes may take longer. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by couriers, weather, strikes, or other events outside our control.
Shipping Charges
Orders below ₹2,000 carry a flat shipping charge of ₹200. Orders of ₹2,000 and above (after discounts) qualify for free shipping.
The applicable shipping charge is shown at checkout before you pay. All prices are in INR and inclusive of applicable taxes. Shipping charges are non-refundable once an order has been dispatched.
Order Tracking
Once your order is dispatched, we will share the courier name and tracking details by email, SMS, or WhatsApp. Please allow up to 24 hours for tracking to update.
Address and Contact Details
Please make sure your full address, pin code, and phone number are correct at checkout. We are not responsible for failed or delayed deliveries caused by incorrect or incomplete details. If a parcel is returned to us because of a wrong address or because you were unavailable or unreachable, re-shipping will be at your cost. Please contact us as soon as possible if you notice a mistake in your address.
Damaged, Missing, or Incorrect Items
Please record an unboxing video from the moment you open the parcel. If your order arrives damaged, incorrect, or with an item missing, contact us within 48 hours of delivery with your order number, photos, and the unboxing video. We will review your claim and resolve it as described in our Refund Policy.
Lost Parcels
If your parcel shows as delivered but you haven’t received it, or it appears to be lost in transit, please contact us. We will work with the courier to investigate and resolve the issue.
Cancellations
Orders cannot be cancelled once placed, as they are processed and packed quickly.
Contact Us
House of ChamakDhamak
Shop no. 51, Ground Floor, M P Mall, Pitampura, Delhi - 110034
Phone / WhatsApp: +91 8800265003
Email: houseofchamakdhamak@gmail.com